Question 1

How long does rescue take?

Accepted Answer

Most rescues are resolved in 4-8 hours. In extreme cases it may take up to 24h. I'll keep you informed at every step.

Question 2

Is it guaranteed?

Accepted Answer

Yes. If I can't solve the problem, I'll refund 100% of the payment. In 5 years as a freelancer, I've never had to do it.

Question 3

Will I lose data?

Accepted Answer

No. I create a complete backup before touching anything. In the worst case, I can restore to the previous state.

Question 4

Do you work on weekends?

Accepted Answer

Yes. For urgent rescues I work any day. There's a small €30 surcharge for weekends.